Refund &
Transfer Policy

Sapience is an intimate retreat experience. Every registration is a commitment—not only to your own journey, but to the group field, the facilitators, and our team. When you say yes, we begin preparing for you: paying vendors, booking accommodations, and confirming staffing. Because of the nature of small-scale, high-touch retreats, each cancellation has a significant impact.

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We’ve designed the following policy to protect both your investment and the sustainability of this work.
 

Cancellations

• More than 60 days fore the retreat:

  • Your payment is refundable, minus a $250 administrative fee.

• Less than 60 days before the retreat:

  • Your payment is refundable, minus $750 administrative fee..

• Less Than 30 Days Before the retreat:

  • No refunds or transfers will be issued unless your situation qualifies as an approved extenuating circumstance (see below).

Transfers

• Transfers must be requested at least 45 days before the retreat start date.

• If request for transfer happens less than 45 days before the retreat a $750 administrative fee. will be deducted from the transfer amount. 

• Each participant is eligible for one transfer only.

• Transfers are subject to availability and must be used within 12 months.

• If transferring to a retreat with a higher tuition, you’ll need to pay the difference. No refunds are issued if the new retreat is lower in cost.
   

Why the Administration Fees?

Running small retreats means our costs are high and our margins are tight. We rely on every registration to pay facilitators, cover venue fees and our support team. When someone cancels less than 30 days before a retreat, we’ve already committed resources to their spot, and as the retreat approaches, those costs are no longer recoverable. These fees help us operate sustainably while continuing to offer this work with care and integrity.

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Extenuating Circumstances

If something serious and unexpected arises within 30 days of the retreat, you may request a credit to transfer to a later date, less a $750 administration fee. All requests must be made in writing and include appropriate documentation.

Approved situations include:

• Death of an immediate family member

• Severe illness or injury, with a doctor’s note

• Transmissible illness (e.g., COVID-19, flu), with a doctor’s note

Circumstances not listed above will be reviewed on a case by case  basis and granted at the sole discretion of the Sapience Team.
 

Illness During the Retreat

If you become ill while on retreat, we will support you with appropriate care. No refunds will be issued once the retreat begins. A prorated credit for any missed days (valid for 12 months) may be granted, depending on the circumstances.
 

Retreat Cancellations by Us

If we need to cancel a retreat for any reason other than an act of God (force majeure), you’ll receive a full refund or credit. We’re not responsible for any travel or accommodation costs incurred prior to the retreat canretreat re